Feature Ideas

A genuine app, not a chrome attempt, you share how much better your hardware is vs Plaud hardware but your software is miles behind them

It would be great to prepare a native Windows application same as what you are doing with android and mac. If feels more natural that the current "web app".

Dear Meeting Heroes, Happy to invite you to join HiNotes App Beta for iOS and Android. How? First, please use your Desktop computer to update HiDock P1 to firmware v1.2.18 (or newer). Then, if you use iPhone, please install the beta app from TestFlight: https://testflight.apple.com/join/frUvTHk1 If you use Android, please install the beta app from Firebase (Google) https://appdistribution.firebase.google.com/pub/i/fd194ff365792e30 After installation, please log-in with your HiNotes account, you can start test with us. Make sure you plug-in your P1 to your iPhone with the USB-C cable. What? What to expect? We just finished the major functions: device connect, recording transfer and transcribe. You can also do device firmware OTA update, and delete your recordings. More functions are under development, we also would like to listen to your ideas. Issues? Please report your issues here. And make sure you read this known issue list: Repeated Notes: if you have a recording, transcribed from Desktop HiNotes, and from the App, you can see it as new recording, you can transcribe again.Stability: sometimes the app will freeze when transferring recordings, you will need to plug out P1 and plug in again We appreciate your test and feedbacks. Best, Team HiDock

As a user, I want to restore deleted notes so I can recover content removed by mistake.

The more I think about whispers the more I wonder if they couldn’t be considered as meeting notes with special tag and summary template. I don’t really get the need for two separate pipelines for meetings and whispers (at the end of the day, aren’t whispers meetings with myself?)

The function I’d like HiNotes to have is the ability to manage my device’s storage in a flexible way. I want to be able to easily see which files or data are currently stored on my device, and which have already been uploaded to HiNotes. I’d like a clear window or interface in the app that lists files kept locally and those ready to upload. This way, I can decide which files to keep on my device, which ones I want to upload to HiNotes, or quickly remove files from my device once they’re uploaded. It would be great if there’s an automatic suggestion system too. For example, if there are large files, rarely used files, or ones that have already been backed up, the app could recommend that I upload them to the cloud or remove them. That would help me save space on my phone without having to check each file myself.

For organizations and individuals that require zero trust data management, a terminal program that allows advanced users to export and convert .hdas directly from the device to an open standard file (such as .mp3 or OPUS) on the local system would make your devices not only viable but best-in-class products. The development investment would be minimized by excluding a UI and leveraging existing code you have running on your backend while the functionality for your customers would be maximized by allowing for zero trust data management, automation and the use of UNIX style workflows (Piping, ect). It may even work from the get go in Windows with WSL which would mean users of both Linux and Windows could use it. That covers basically your entire market- MacOS users could accomplish compatibility through virtualization. I cannot find a downside to this approach: this would not dissuade the vast majority of your customers from participating in your current revenue model. However, it could allow for entirely new customers and lead to more orders of your devices from individuals and large orders from enterprise scale organizations who are presently disallowed from using your products.

I file my notes in custom tabs but when I upload new notes there is no way of visualising what notes are files and what ones are not which I find very annoying. Even something on the note tile that shows where it is would be helpful. Thanks

With the development of the iOS native app, is this the opportunity to introduce legacy support connecting the P1 to an older device and record similarly to newer devices?

I'm using a Jabra Evolve2 65 bluetooth headset to pair to my HiNote P1, which in turn is connected to my Samsung Galaxy Z Fold 7 smartphone. My work is telephone based; I purchased the HiNote P1 to record my sales calls so I could improve my efficiency and effectiveness. Connecting my headset via Bluecatch results in significantly worse live call quality — the person I am calling can hear me, but often I cannot hear them, or I can only hear every other word.When I call a number, I no longer here the ring-ring sound to give me any feedback of whether the call has been placed or not. The first thing I hear is either a confused "Hello?" after the recipient picks-up (and their confused state suggests that this might have been the second or third "Hello" they've said) or part-way through the "Leave a voicemail after the tone" message — and I never hear the tone/beep to leave a message. I've just noticed [as I'm typing this] that the red 'noise cancelling' button was pushed-in on my device (not something I consciously did, but absolutely might have happened in my bag as I often carry it around with me. This may well fix the problem, so I'm leaving this ticket here to help others others that might be searching for 'poor quality'. If it doesn't fix the problem, I'll be back...! (I would note that, even without noise cancellation enabled, the Bluecatch quality is still very much worse than having my headset Bluetooth connected to my phone. All equipment, including the headset, HiNote P1 and phone are running the latest firmware and software.) If anyone has any other ideas for improving in-call quality, please do let me know?

I would like to request a feature for the HiDock P1 Mini that allows users to directly extract or download raw audio recordings from the device, without mandating transcription or summary processing. Rationale: Currently, P1 Mini is only accessible via the HiNotes app. However, extracting raw audio from the app is not possible without automatic transcription and summary, unlike the desktop version. Transcription and summary services consume allotted monthly minutes, which users prefer to reserve for important meetings or sessions. For less critical recordings, users often want to save the raw audio and use third-party services (e.g., ChatGPT) for transcription and summarization at their discretion. Benefits: Greater flexibility for users in managing their usage quotas.Enables integration with external transcription and analysis services.Empowers users who need raw audio access for archival or personal processing. Request Details: Add an option to export or save raw audio files via app. This function should not trigger transcription or summary actions, preserving the user's quota.

(1) The P1 does not work as advertised. (2) The product documentation, especially troubleshooting, is not complete. The Community area is only able to capture Feature Ideas. Yes, we can use Reddit, but why not offer an 'official' space for Q&A? Please address these before considering spending time on additional features. Issues include: When BlueCatch is connected, the record button does nothing other than feel like it's depressed and shows a cyan ring of light for a moment. After disconnecting BlueCatch, the user must access the browser-based app to reconnect it to Hi-Notes. Why can't we reconnect to the last connected device? To be fair, the power toggle, whisper checkmark button, and the BNC do work HiNotes app: If the auto language detects some random language user is unable to assign the correct language HiNote mobile app: Where are the device management features?

The import process is completely confusing. The "transfer" button directing transfer to a local folder makes no sense. Logically, I always think that "transfer" is going to transfer the recordings from the device into the Hidock software. Selecting individual recordings to process for import is cumbersome. Once imported, it's unclear which ones have been imported and which haven't. There should be an icon or shading to show which recordings are already in the app and can be deleted. There should also be a way to delete from the device after importing. My goal is for the device to only have new, unprocessed recordings on it to make it clear what needs to be processed.

Spanish is the third most spoken language in the world. The language on the HiDock P1 is only available in English and Asian languages. Please implement Spanish as an option for the device.

I would like the transcription to support translation.